We use a combination of national couriers and the Royal Mail to deliver our products. Delivery is to Mainland UK addresses only, please contact us for details about delivery outside of these areas.
Delivery times are generally between 8am – 6pm on working days.
The majority of our products have free delivery, so the price you see is the price you pay. If there is a delivery charge this will be clearly stated.
Please make sure you check the goods upon arrival, and if you are unsure at all sign for as damaged. If damages aren’t reported within 48 hours, a claim may not be possible.
In the event of faulty products or damage during delivery, we are able to resupply affected items. Please note that we usually require a photo of any items in question before we can resupply them.
If items delivered have been signed for as received in good condition and arrive damaged during transit, or damaged as a result of opening, mishandling, mistreatment, vandalism, heavy weather conditions or other circumstances outside of our control, we are unable to offer reprints, replacements or refunds.
If your order has not yet been printed it is possible to cancel your order. However, as soon as your order has been dispatched a cancellation is not possible.
With the exception of hardware, every order we produce is made specifically for the person or business who ordered the goods. Due to the bespoke nature of the order, we cannot accept returns except where goods are faulty or defective.
In cases where goods are defective, the following will apply: